TERMS OF SERVICE

Please read carefully before using the Site Web. The record that users made on the Website, if possible, tosLike any use they make, it will be understood as a consent and acceptance of these Terms of Service, using for this purpose electronic means by the users.or that, in your case yesandstill applicable, in terms of what established in article 1803 of the Federal Civil Code. In case of not accepting absolutelyute and complete these Terms of Service, the customer must absyoupower to access, usefulizar and observe the Website. You acknowledge that by not registering as a customer on the Website youand You will be limiting our service and you will be able to use it solely and exclusively for your own use.or as a spectator. Notwithstanding the foregoing, these Terms of Service will also apply to you.


GENERAL INFORMATION

This website is operated by La Comandanta S. de RL de CV residing in Baltic Sea 24-B Col.Nextitla, CP 11420, Álvaro Obregón, CDM, Mexico with email:contacto@comandanta.com Through out the site, the terms “we”, “us” and “our” refer to La Comandanta. La Comandanta offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.These terms of use will be disclosed to you from time to time, in connection with the relevant activities or products. All supplemental terms of use provided by La Comandanta they are complementary to these terms of use and, in the event of a conflict, they will prevail over these.

By visiting our site and/or purchasing something from us, you participate in our “Service” and agree to the following terms and conditions (“Terms of Service”, “Terms”), including all additional terms and conditions and policies to which referenced herein and/or available via hyperlinks. These Terms of Service apply to all users of the site, including ifn limitation to users who are browsers, suppliers, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are agreeing to the Terms of Service. If you do not agree to all the terms and conditions of this Agreement, then you should not access the Website or use any Services. yes heors Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and/or changes to our website.Will endeavor to notify you by email of any changes prior to the entry into force of such changes Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

 Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By using this site, you declare that you are of legal age andbe authorized in some way to sign contracts and accept the legal binding to the conditions.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses or any code of a destructive nature. By using the websiteyou acceptsnot to transform, copy, reproduce, duplicate, modify, create derivative works from, display, publish, distribute, disclose, transmit, sell, rent, loan, sublicense or otherwise exploit for any purpose (commercial or otherwise) any material , part or all of the service to third parties (including, without limitation, the exhibition and distribution of the material through an external web page) without the express prior written consent of La Comandanta, or except as expressly permitted by applicable law.

Additionally to accepts: (1) not to redistribute, circumvent, or disable any content protection system or digital rights management technology used in the Service; (2) not to decompile, reverse engineer, disassemble, or otherwise reduce any Service to a human-readable form; (3) not remove any identification, copyright or other proprietary notices; or (4) access or use the service in an illegal or unauthorized manner or in a manner that suggests an association with our products, services, or brands.The breach or violation of any of these Terms will result in the immediate termination ofthe Services.


SECTION 2 – GENERAL CONDITIONS

La Comandanta is authorized to completely or partially cease the content of its page. Given the nature of the Internet and operating systems, La Comandanta cannot be held responsible for the uninterrupted availability of the La Comandanta website. La Comandanta reserves the right to modify the technical requirements to use the Service. La Comandanta will do its best to notify you by email of any changes that may limit your technical ability to use the Service no later than thirty (30) calendar days before the entry into force of said changes.

The Username you agree to use the Service, including all of its features and functionality, in accordance with these terms and conditions and all applicable laws, rules and regulations, or any other restrictions on use of the Service or its content.

You understand that your content (not including your credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform or adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without the express permission of written from us.

Headings used in this agreement are included for convenience only and do not limit or affect these Terms.

 

SECTION 3 – ACCURACY, EXHAUSTILIFE AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete or timely information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


 SECTION 4-BILLING AND ACCOUNT INFORMATION

 Purchase conditions

Products purchased by users, through the Website, will be governed by these Terms of Use.

La Comandanta makes every effort to ensure that the content of the Website is accurate; however, on occasion, there may be inaccuracies, including, in the description, quality, image, availability, term of payment, offers or the price of the product. The prices of our products are subject to change. Even so, the changes must be previously communicated to the user by email, text message or directly through the service no less than thirty (30) days before the changes take effect..

Prices are displayed on the website of La Comandanta. All prices include Value Added Tax (VAT). Payment can be madewith credit cardheduly issued by a Banking Institution legally constituted under Mexican law or through another payment method that La Comandanta report at any time toUsername. The cost of the service may vary depending on the platform used by the user. If prices vary , La Comandanta will inform about it on its website together with the general price information. We reserve the right to modify or discontinue the Service (or any part of the content) at any time.

 

Payment of the Products

La Comandanta cooperates with external payment service providerssuch as Conekta, PayPal, MercadoPago, Oxxo, etc. to which all users goss. Yes OK La Comandanta, has adequate security measures in place to protect your information. yesThere is always a risk because the internet is not a 100% safe place, so what do we suggest whenUsernamethe care and proper use of your confidential information; for the above, La Comandanta is not responsible for damage or misuse of the data necessary to make a purchase.

The currency that will be used in the operations carried out through this Page will be the Peso, currency of the legal tender of the United Mexican States.

Receipt

Payment is made once the username has verified the purchase order, including confirming the summary information about the products to be purchased as well as the number of items and their specifications .

Once the purchase transaction has been carried out and the payment has been authorized by the Banking Institution that issued the credit or debit card, or, as appropriate, credited to another means of payment, you will receive an email confirming the purchase. Each proof of purchase contains essential information for the delivery of the products, including identification number, shipping address, steps to track the transaction and information on means of communication or help in case of modifications or errors in delivery .

Product delivery 

Before carrying out the transaction, the Username the estimated delivery time. Once the purchase is made, the delivery of the products can be followed up by following the instructions established within the proof of payment sent to the email.

Unless a promotion applies, the delivery of the products has a cost that must be paid by the usersat the time of the transaction. The delivery cost will be calculated according to the distance between the point of departure of the products and the delivery point. You can check the shipping cost on the website before making the payment.

The reception of the products must be by a person authorized to receive the products, who must present an official identification with a photograph and an identification that proves that he actually works with the Username.

 

Contractor’s Liability

The products are delivered through a third party contractor. The risk of accidental loss or damage to the products passes to the contractor at the time of delivery or, in the case of shipped transactions, when the products are delivered to the carrier, freight forwarder or any other party in charge of executing the shipment. However, a refusal by the client or the contractor to accept the delivery of the object will be considered as a transfer.

We reserve the right to refuse the order you place with us in the event that we believe that you have violated the provisions of these Terms of Service. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order for non-receipt of payment, suspicion of possible fraud, or sudden out-of-stock. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed.in which case La Comandanta will fully refund the payment to the Username to your original form of payment.The refund may be reflected within a period of 7 to 15 business days from the date of notification of cancellation of the purchase order, or in accordance with the policies of the Banking Institution or the payment method used by theUsername, in which cases, the terms in which the reimbursement is reflected is the responsibility of the Banking Institution or the form of payment chosen by theUsername.We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

For any return for defective product theUsernameyou can contact La Comandanta  sending an email tocontacto@comandanta.com, theUsernameYou can decide between the return of the payment or the replacement of the productsin case of lack of inventory.

La Comandanta retains the right to cancel the transaction and make the refund to theUsernamein the following cases:

  • If the user does not agree with the replacement of a product without availability for one with similar characteristics, either because it was not located at theUsernameon the phone or email provided by him at the time of making the transaction.
  • When in a period of 30 calendar days from the date of purchase, it is not possible to contact theUsernameon the phone or email provided by him, at the time of making the transaction, to notify him of eventualities with his purchase order such as the availability of products, tracking or data validation.
  • When in a home delivery order, within a period of 30 calendar days from the date of purchase, it is not possible to contact theUsernameon the phone or email provided by it, at the time of making the transaction, and no response is obtained from theUsername.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

SECTION 5- OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without warranties, representations or conditions of any kind and without any endorsement. We will have no liability arising from or related to your use of tools provided by third parties. Any use you make of optional tools offered through the site is at your own risk and discretion and you should ensure that you are familiar with and approve of the terms under which these tools are provided by the third party provider(s).

We may also offer you new services and/or features through the Website in the future (including the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.

SECTION 6 – THIRD PARTY LINKS

Certain content, products and services available via our Service may include material from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible to examine or evaluate the content or accuracy and we do not warrant and shall not have any liability or responsibility for any third party materials or websites, or for any third party materials, products or services.

We are not responsible for any harm or damages related to the acquisition or use of goods, services, resources, content, or any other transactions made in connection with third party websites. Please review the third party’s policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

SECTION 7- USER COMMENTS, RECRUITMENT AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail postal, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate or otherwise use comments that you submit to us. We are and will be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for comments; or (3) to respond to comments. We may, but have no obligation to, monitor, edit or remove content that we deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or the Terms of Service.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments do not contain libelous or otherwise unlawful, abusive or obscene material, or contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, use another identity that is not legitimate, or mislead third parties or us as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We are not responsible and assume no liability with respect to comments posted by you or any third party.

 

SECTION 8- PERSONAL INFORMATION

The personal data you provide ussthrough the website, they are used to process orders, ensure adequate deliveries, provide better service, evaluate products and services, as well as send promotional information.Your submission of personal information through the site is governed by our Privacy Policy. To view our Privacy Policy, mays click here.

 

SECTION 9- ERRORS, INACCURACIES AND OMISSIONS

From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and shipping costs. availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (including after you have submitted your order). La Comandanta will not be responsible for the interruption of mobile networks or the services of Internet providers

We undertake no obligation to update, correct or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No updated specification or update date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been changed or updated.

As part of the provision of the service,  La Comandanta can contact the user by post, telephone, SMS, MMS, email or directly through the service in order to inform him about the functionalities and content of the service. Unless the user has refused such contact, La Comandanta may also contact the user by postal mail, telephone, SMS, MMS, email or directly through the service in relation to promotions or similar activities and events that are related to the service. All communications between La Comandanta and the user must be in accordance with the privacy policy of La Comandanta.

 

La Comandanta You will have the right to transfer all or part of your rights and obligations to third parties in accordance with these Conditions. La Comandanta You also have the right to engage subcontractors and to perform your obligations under these terms and conditions. All changes that may affect the treatment of the user’s personal data must be treated in accordance with the privacy notice of La Comandanta.

 

SECTION 10- PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, use of the site or its content is prohibited: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe or violate our or any third party’s intellectual property right; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to present false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that could compromise the functionality or operation of the Service or any related website, other sites, or the Internet; (h) to collect or track personal information of others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other sites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the items of the prohibited uses. (h) to collect or track personal information of others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other sites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the items of the prohibited uses. (h) to collect or track personal information of others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other sites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the items of the prohibited uses.

 

SECTION 11- EXCLUSION OF WARRANTIES; LIMITATION OF LIABILITY

We do not warrant or guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The service and all products and services provided through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representations, warranties or conditions of any kind, whether expressed or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event will La Comandanta, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any damage, loss, claim, or direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, lost data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, as a result of the use of any of the services or products purchased through the service, or for any other claim related in any way to the use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content or been (or product) published, transmitted, or made available through the service, even if advised of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

 

SECTION 12- INDEMNIFICATION

You agree to indemnify, defend and hold harmless La Comandanta and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensees, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable fees. of lawyers, made by any third party due to or as a result of your breach of the Terms of Service or the documents incorporated by reference, or the violation of any law or the rights of a third party.

 

SECTION 13- SEVERABILITY

In the event that any provision of these Terms of Service is found to be illegal, void, or unenforceable, such provision shall nonetheless be effective to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, such determination shall not affect the enforceability of any remaining provisions.


 SECTION 14 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by you or us. You can terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due until including the date of termination; and/or accordingly we may deny you access to our services (or any part thereof).

 

SECTION 15 – COMPLETE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service and supersede any prior or contemporaneous agreements, communications and proposals. , whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting group.

 

SECTION 16-INTELLECTUAL PROPERTY

The content represented on the Website, including all content, information, databases, photographs, illustrations, graphics and names are the property of La Comandanta (the “Content”) and are protected by the Laws and international treaties of copyright, trademarks, patents, models and industrial designs. The improper use and total or partial reproduction of said contents are prohibited, unless expressly authorized in writing by La Comndanta.

Nothing mentioned above should be considered as implying any right or license to use any patent, trademark or any other intellectual property of La Comandanta. Neither is any right or license granted to any copyright or right related to the above mentioned materials.

 

SECTION 17 -LAW

These Terms of Service and any separate agreements in which we provide services to you will be governed by and construed in accordance withMexican law.

In case of conflict between La Comandanta and the user, the parties agree to resolve the conflict, in the first place, by means of an agreement. If the parties cannot reach an agreement, both expressly agree to submit to the jurisdiction of the competent courts of Mexico City, for the resolution of any dispute that may arise due to these terms and conditions, waiving expressly to any other jurisdiction or jurisdiction to which they may be entitled, by reason of their present or future domiciles or for any other reason.

 

SECTION 18- CHANGES IN THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes to our website. La Comandanta will use reasonable efforts to notify you by email of any changes prior to the effective date of such changes.. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

SECTION 19- CONTACT INFORMATION

If you have any questions related to the information offered on the Website, the products offered, or your purchase transaction, you can contact us through our Customer Service Call Center on the phone 5556615710 on a schedule from Monday to Friday from 09:00 to 17:00 hours or send an email to the following address: contacto@comandanta.com.

Questions about the Terms of Service should be sent to contacto@comandanta.com

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